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At Penny's Paw Spa, we believe in providing a safe, stress-free, and high-quality grooming experience for every dog in our care. Our policies are designed to ensure the well-being of your pet, maintain a clean and professional environment, and create a smooth and transparent experience for all our clients. From vaccination requirements to handling special grooming needs, we want you to feel confident that your furry friend is in good hands. Below, you'll find answers to common questions about our policies, so you know exactly what to expect when bringing your pup to us. If you have any additional questions, don’t hesitate to reach out—we’re here to help!
Are there any breed restrictions or special requirements for certain breeds?
Please read our Breed-Specific Policy.
What happens if my pet has a medical emergency during grooming?
What happens if my pet has a medical emergency during grooming?
Please read our Emergency Care Policy.
Do I need to inform you about my pet’s health or behavioral issues?
Do I need to inform you about my pet’s health or behavioral issues?
Please read our Health and Behavior Disclosure Policy.
Are there any special policies or fees during the holiday season?
Are there any special policies or fees during the holiday season?
Please read our Holiday Season Policy.
What vaccinations does my pet need before their grooming appointment?
Please read our Vaccination Policy.
Still Have Questions? We're Happy to Help!
If you didn’t find the answer you were looking for, don’t worry—we’re always here to help! Feel free to reach out to us with any questions, concerns, or special requests. You can contact us at BookWithUs@PennysPawSpa.com, or Call us at 509-426-7758 and we’ll be happy to chat. Whether it’s about your pup’s first visit, special grooming needs, or just to say hello, we’d love to hear from you! 🐾💕
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